Privacy policy
Sewa Life Sciences (“Sewa Life Sciences”, “We,” “Us” “Our” or “Company”) is committed to ensuring compliance with applicable privacy laws in the countries where our products are distributed. The protection of your personal data is of paramount importance to us. As such, we conduct our business in strict adherence to the data privacy and data security laws applicable in the respective jurisdiction where our products are distributed to you.
This privacy policy pertains solely to information collected by the Website/Site (www.thepoojahouse.com). We hold your trust in the highest regard, which is why we maintain the strictest standards for secure transactions and customer information privacy.
This Privacy Policy is an integral part of the Terms of Use and other policies, disclaimers, etc., available on the Website of Sewa Life Science (www.thepoojahouse.com) and should be read in conjunction.
This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
Please read the following statement to understand our information collection and distribution practices.
Acceptance of Terms:
By visiting the Website (www.thepoojahouse.com), you agree to abide by the terms and conditions of this Privacy Policy. If you disagree, please refrain from using or accessing our Website.
Consent:
By using the Website (www.thepoojahouse.com), you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is integrated into and subject to the Terms of Use.
This Privacy Policy, which may be updated or amended periodically (without prior intimation or approval), outlines the types of information collected from users, including personal identification details, contact information, birth details, and any forecasts or predictions made based on the information provided. It also explains how such information is used in connection with the services provided on the Website.
By accessing and using the Website, you acknowledge that you have read, understood, and expressly consent to the terms of this Privacy Policy. If you do not agree with any of the terms outlined herein, you are advised not to use this Website.
Your continued use of the Website constitutes your unconditional consent to the collection, maintenance, use, processing, and disclosure of your personal and other information in accordance with this Privacy Policy.
Collection of Personally Identifiable Information and Other Information:
When you visit the website, we automatically collect certain information about your device, including but not limited to information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.
Additionally when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
For the purposes of this Privacy Policy, the term “Personal Information” refers to both Device Information and Order Information that we collect from you when you use our services, visit our website, or interact with our customer support.
1. Device Information: This includes data about the device you use to access our website, such as device type, operating system, browser type, unique device identifiers, IP addresses, geo-location data and any other technical information related to the device or network through which you access our services. This information helps us to optimize our website and provide a more personalized and seamless experience to users.
2. Order Information: This includes personal details such as your name, address, phone number, email address, payment information, and any other data you provide when you place an order or make a purchase through our services. Order Information is used to process transactions, fulfill orders, provide customer support, and communicate with you regarding your order.
Together, Device Information and Order Information are referred to as “Personal Information” in this Privacy Policy. We collect and process this information in accordance with applicable privacy laws to improve your experience with our products and services, to manage your orders, and to ensure the security of our services.
Communications from the Site:
Occasionally, we may send you information regarding products, services, special offers, and promotions. To respect your privacy, we provide the option not to receive these communications. Please contact our support team at support@thepoojahouse.com to opt out of any such communications.
Sharing your Personal Information:
THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE WEBSITE IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE WEBSITE AND ITS ENTITES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE WEBSITE FOR THE BREACH OF ANY PROVISION.
Security:
The security of your personal information is of utmost importance to us. We do not employ encryption on our forms since we do not collect sensitive information such as credit card numbers or social security numbers that could be used for identity theft.
Your Rights:
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our official mail ID.
Additionally, if you are a non-European resident we note that we are processing your information in order to fulfill the contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Date Retention:
When you place an order through the Site, we will retain your Order Information in our records for the purpose of processing and fulfilling your order, unless and until you request us to delete such information. You may request the deletion of your Order Information at any time, subject to applicable legal obligations and retention requirements.
Changes in this Privacy Statement:
We may update this Privacy Policy periodically without any prior notice to anyone to reflect changes in our practices, or for other operational, legal, or regulatory reasons. Any such updates will be effective upon posting on the Site, and we encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information.
Contact Us:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@thepoojahouse.com or by mail using the details provided below:
Plot No. 406, Gali No. 2,
Krishna Puri Chhapeda, Kanpur,
Kanpur Nagar, Uttar Pradesh – 208025
GRIEVANCE OFFICER
Aashi Agarwal